Forsyningstilsynets persondatapolitik og rådgiver i databeskyttelse
Klima-, Energi- og Forsyningsministeriet
Tlf: 72 54 57 41 / 30 45 93 98.
Databeskyttelsesrådgiveren er en intern databeskyttelsesombudsmand i en virksomhed. Vedkommende inddrages i alle spørgsmål om databeskyttelse og rådgiver om de databeskyttelsesretlige regler.
Databeskyttelsesrådgiveren bidrager til, at den dataansvarlige virksomhed overholder reglerne i databeskyttelsesforordningen.
Se vores persondatapolitik for abonnenter på nyhedsbreve og/eller pressemeddelelser til højre.
Se vores persondatapolitik for varetagelse af vores myndighedsopgaver til højre.
Collection and processing of your personal data
When contacting The Danish Utility Regulator, we process your personal data with the purpose of assisting you, answering your inquiries or as a part of performing The Danish Utility Regulators regulatory tasks.
The Danish Utility Regulator can also receive or collect your personal data from other authorities, companies or citizens. The purpose of the processing of your personal data will still be the same as described above and below.
The personal data that The Danish Utility Regulator will process can vary, but may include:
Social security number (CPR-number)
Personal information in invoices
Other contact information
Information about a given case history (which may include special categories of personal data, such as data concerning health)
When you contact The Danish Utility Regulator on your own initiative, the type of personal data processed by The Danish Utility Regulator will depend on the contents of your inquiry.
The personal data collected by The Danish Utility Regulator is used to provide you with the best possible guidance and to give you the best possible response to your inquiry. The information can also be used to fulfill the performance of The Danish Utility Regulators regulatory tasks as a public authority such as handling cases. The personal data can also be used with the purpose of identifying you.
The Danish Utility Regulator does not pass on or transfer your personal data to third parties unless The Danish Utility Regulator has received your consent in advance or if the passing on or transferring of your personal data is required by law. The Danish Utility Regulator may, however, transfer your personal data to The Danish Utility Regulators data processors.
Basis of personal data processing
The Danish Utility Regulator process your personal data with the purpose of performing The Danish Utility Regulators duties as a public authority, including the public administrative guidance duty in the Public Administration Act, the duty of disclosure in the Access to Public Administration Files Act and the regulatory tasks in the provisions that The Danish Utility Regulator regulates and monitor, including the Electricity Supply Act, the Natural Gas Supply Act and the Heat Supply Act.
The legal basis for processing your personal data in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) is Article 6(1) (a), consent, (c) processing is necessary for compliance with a legal obligation to which the controller is subject, and (e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller and Article 9(2) (a), consent and (f) processing is necessary for the establishment, exercise or defense of legal claims or whenever courts are acting in their judicial capacity.
Access to and storage of your personal data
Employees of The Danish Utility Regulator have access to your personal data to the extent necessary for handling your case/inquiry or as a part of performing our duties as a public authority. Your personal data is kept safe and confidential. Your personal data is stored as long as we consider it necessary to fulfill our obligations as a public authority and to comply with the applicable regulations, including the Archives Act and the reporting obligation in the Access to Public Administration Files Act.
Data controller for the processing of your personal data – how do you contact us?
The Danish Utility Regulator
Carl Jacobsens Vej 35
Phone: + 45 4171 5400
Contact information on the Data Protection Officer
Pursuant to the General Data Protection Regulation, public authorities are required to have a Data Protection Officer whom you can also contact. The Data Protection Officer for The Danish Utility Regulator is Bibi Amina Shah, who is the group-shared Data Protection Officer for the Danish Ministry of Energy, Utilities and Climate. She can be contacted in the following ways:
Agency for Data Supply and Efficiency
Att.: “Data Protection Officer”
DK 2400 Copenhagen NW
Phone: + 45 7254 5741
As a rule, you have, pursuant to Article 15 of the General Data Protection Regulation, the right of access to The Danish Utility Regulators processing of your personal data.
You also have the right under Article 21 to object to The Danish Utility Regulators processing of your personal data.
In addition, pursuant to Article 16-18 of the General Data Protection Regulation, you have the right to have personal data that appears incorrect, misleading or treated in violation of the regulation corrected, deleted or blocked.
Finally, pursuant to Article 20 of the General Data Protection Regulation, in some cases you have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transfer these personal data from The Danish Utility Regulator to another data controller without any hindrance.
You can read more about your rights pursuant to the General Data Protection Regulation in The Danish Data Protection Authorities guide on data subjects rights, which you can find here:
https://www.datatilsynet.dk/media/6893/registreredes-rettigheder.pdf (in Danish) or on The Danish Data
Protection Authorities website: http://www.datatilsynet.dk.
If you want to invoke your rights pursuant to the General Data Protection Regulation, please contact The Danish Utility Regulator using the contact information provided above.
The right to withdraw your consent
If our processing of your personal data is based on your consent, you may withdraw this consent at any time. You can withdraw your consent by contacting The Danish Utility Regulators using the contact methods stated above or by using borger.dk. If you choose to withdraw your consent, this only affects any future processing of your personal data by The Danish Utility Regulator. Your withdrawal of your consent does not affect the legality of The Danish Utility Regulators processing of your personal data prior to your withdrawal of your consent. In the event of withdrawal of consent, The Danish Utility Regulator will, as a rule, stop the processing of your personal data processed on the basis of the consent. However, this does not apply if, for other reasons, The Danish Utility Regulator is allowed or required by law to continue to process your personal data. The Danish Utility Regulator will notify you if this is the case.
Complaint to the Danish Data Protection Authority
You have the right to complain about The Danish Utility Regulators processing of your personal data to The Danish Data Protection Authority in accordance with Article 77 of the General Data Protection Regulation. You can contact The Danish Data Protection Authority from borger.dk, by e-mail at firstname.lastname@example.org or by regular mail to Datatilsynet, Borgergade 28, 5., DK-1300 Copenhagen C.
Laws and regulations
You can find more on the rules on processing of personal data at www.eur-lex.europa.eu or www.retsinformation.dk